Shipping policy
At TAMŌCHÁ, we aim to process and ship your orders as quickly and smoothly as possible.
Order Processing
All orders are processed within 1–2 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Shipping & Delivery
We ship orders across India using reliable third-party logistics partners integrated through Shiprocket.
Estimated delivery timelines:
- Metro cities: 2–4 business days
- Non-metro / other regions: 4–7 business days
Delivery timelines may vary depending on your location, courier partner availability, weather conditions, or unforeseen delays.
Shipping Charges
Shipping charges, if applicable, will be calculated and displayed at checkout before you complete your purchase.
Order Tracking
Once your order is shipped, you will receive a tracking link via email or SMS to monitor your shipment status.
Delays & Exceptions
While we strive to meet delivery timelines, TAMŌCHÁ is not responsible for delays caused by courier partners, natural events, strikes, or other circumstances beyond our control.
Incorrect Address
Please ensure that your shipping address and contact details are accurate at checkout. We are not responsible for delivery issues arising from incorrect or incomplete address information.
Contact Us
For any questions related to shipping or delivery, please contact us at:
Email: support@tamocha.com
Phone: +91-7498601673